Privacy Policy
Effective Date: September 22, 2026
Last Updated: September 22, 2026
Revive Physical Therapy & Training LLC (“Revive,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.revivephysicaltherapyandtraining.com (the “Website”), submit information through the Website or forms linked from the Website, communicate with us electronically, or otherwise interact with Revive online.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through our public Website and related online interactions, including:
Website contact forms;
Requests for a free consultation;
Run coaching applications;
Links to our SimplePractice client portal or forms;
Email and text communications initiated through the Website; and
Information automatically collected when you visit the Website.
Information collected in connection with physical therapy care may also be subject to applicable Illinois or other state laws, professional confidentiality requirements, and our separate Patient Privacy & Confidentiality Notice.
Revive is not a covered entity under the federal Health Insurance Portability and Accountability Act (“HIPAA”). Accordingly, this Website Privacy Policy is not a HIPAA Notice of Privacy Practices.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
Contact us;
Submit a Website form;
Request a consultation;
Apply for run coaching or other services;
Schedule an appointment;
Become a client or patient; or
Otherwise communicate with Revive.
Depending on the nature of your interaction with us, this information may include:
Name;
Email address;
Telephone number;
Contact preferences;
Scheduling information;
Service interests;
Athletic or training history;
Current training volume;
Fitness or performance goals;
Race goals;
General information about an injury, physical limitation, or concern; and
Other information you choose to provide.
Please do not submit detailed medical records, extensive medical histories, or other highly sensitive health information through general public Website forms unless a form specifically instructs you to do so.
When more detailed health or medical information is needed in connection with physical therapy services, we may direct you to SimplePractice or another appropriate method of communication.
Information Collected Through SimplePractice
Revive uses SimplePractice for practice-management and client-care functions, including consultation requests, intake forms, scheduling, client communications, appointment reminders, clinical documentation, billing, and payment processing.
When you follow a link from the Website to SimplePractice, you are interacting with a third-party platform used by Revive to provide those services.
Information submitted through SimplePractice may include personal, scheduling, health, clinical, billing, and other information necessary to provide the services you request.
SimplePractice maintains its own privacy, security, and data-handling practices. Your interaction with the SimplePractice platform may also be governed by SimplePractice's applicable privacy policies and terms.
Run Coaching, Personal Training, and Fitness Information
If you inquire about or participate in run coaching, personal training, running-performance, or other fitness and wellness services, we may collect information relevant to providing those services, including:
Training history;
Current training schedule and volume;
Exercise experience;
Performance goals;
Race history or future race goals;
General injury or limitation information; and
Other information you voluntarily provide.
Our public coaching forms are not intended for submission of detailed medical records or extensive medical histories. If health or injury information requires further discussion, we may direct you to a more appropriate communication method.
Information Collected Automatically
Our Website is hosted by Squarespace.
When you visit the Website, Squarespace and technologies used to operate the Website may automatically collect certain technical or usage information. Depending on the Website configuration, this information may include:
IP address;
Browser type;
Device information;
Network information;
Referring website or source;
Pages viewed;
General Website activity;
Date and time of visits; and
Information about how visitors interact with the Website.
We may use this information to operate and secure the Website, understand general Website usage, troubleshoot technical issues, and improve our Website and services.
Cookies and Similar Technologies
The Website may use cookies and similar technologies.
Necessary cookies may be used to support basic Website functionality, security, navigation, and other functions necessary for the Website to operate.
Squarespace may also use analytics and performance cookies to help provide information about Website traffic and visitor activity.
Revive does not currently use Google Analytics, Meta Pixel, Google Ads conversion tracking, session-recording software, or similar third-party behavioral advertising technologies on the Website.
You may be able to control or disable cookies through your browser settings. Where a cookie-preference tool is made available on the Website, you may also use that tool to manage applicable non-essential cookies.
Disabling certain cookies may affect Website functionality or the information available through Website analytics.
If we materially change our use of cookies, advertising technologies, or third-party tracking services, we will update this Privacy Policy and our Website privacy controls as appropriate.
How We Use Personal Information
We may use information we collect to:
Respond to inquiries;
Coordinate free consultations;
Schedule appointments;
Determine which Revive service may be appropriate for you;
Provide physical therapy, coaching, personal training, running-performance, wellness, or related services;
Communicate with patients and clients;
Send appointment or service-related reminders;
Maintain clinical, coaching, administrative, and business records;
Process or facilitate payments;
Operate, maintain, secure, and improve the Website;
Understand general Website usage;
Protect against fraud, misuse, unauthorized access, or security incidents;
Comply with applicable legal, regulatory, licensing, professional, tax, and accounting obligations; and
Establish, exercise, or defend legal rights.
We may also use information to communicate with you regarding services that you have requested or expressed interest in.
Health Information
Revive may receive information concerning a person's health, injury, physical condition, treatment, or functional limitations in connection with providing physical therapy services.
Although Revive is not a HIPAA covered entity, we recognize the sensitive nature of health information and maintain privacy and confidentiality practices designed to protect it.
Patient health information may also be subject to applicable Illinois or other state laws, professional obligations, record-retention requirements, confidentiality requirements, or other legal protections.
For more information about how Revive handles information associated with patient care, please review our Patient Privacy & Confidentiality Notice.
Email and Text Communications
If you provide your email address or telephone number, we may use that information to:
Respond to your inquiry;
Coordinate scheduling;
Send appointment reminders;
Communicate about services you have requested;
Provide coaching or service-related communications; or
Otherwise manage our relationship with you.
Revive does not currently use Website contact information for general promotional text-message campaigns or newsletters unless an individual has separately requested or consented to those communications.
If Revive introduces promotional email or text-message marketing in the future, we will implement appropriate notices, consent practices, and opt-out methods as required by applicable law.
Ordinary email and SMS/text messaging may carry privacy and security risks. Please avoid sending detailed or highly sensitive medical information through ordinary email or text unless you have chosen to communicate through that method or have been instructed to do so.
When appropriate, we may direct you to SimplePractice or another communication method.
Standard message and data rates imposed by your telecommunications provider may apply.
Payments
Revive does not process payment-card information directly through the public Squarespace Website.
Payments may be processed through SimplePractice's integrated payment system, which uses third-party payment-processing services, including Stripe, or through other payment methods accepted by Revive, such as Venmo.
When you use a third-party payment service, that service may collect payment-card, banking, billing, transaction, or related information necessary to process the transaction.
Revive may receive transaction information such as payment amount, payment date, payment status, and other information necessary for billing, accounting, and recordkeeping without receiving all payment-card information entered directly into the payment processor.
Third-party payment providers maintain their own privacy and security practices and may have separate privacy policies and terms.
How We Disclose Information
Revive does not sell your personal information.
Revive does not provide your personal information to third parties for their own independent direct-marketing purposes.
We may disclose information to service providers that assist us in operating our Website, practice, or business. These providers may include:
Squarespace;
SimplePractice;
Payment processors;
Information-technology or security providers;
Professional advisors; and
Other vendors performing services on Revive's behalf.
We may also disclose information when reasonably necessary to:
Comply with applicable laws or regulations;
Respond to a valid court order, subpoena, or other lawful process;
Respond to governmental, licensing, or regulatory authorities;
Protect the rights, safety, or property of Revive, our patients or clients, or others;
Investigate or prevent fraud, misuse, security incidents, or unlawful activity; or
Establish, exercise, or defend legal claims.
If Revive becomes involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, information may be transferred or disclosed as part of that transaction as permitted by applicable law.
Information associated with patient care may be subject to additional limitations described in our Patient Privacy & Confidentiality Notice and applicable law.
Data Retention
We retain personal information for as long as reasonably necessary to:
Provide requested services;
Fulfill the purposes for which the information was collected;
Maintain appropriate business and clinical records;
Comply with legal, professional, tax, accounting, licensing, and record-retention obligations;
Resolve disputes; and
Establish, exercise, or defend legal rights.
Different categories of information may be retained for different periods.
Patient and clinical records may be subject to separate legal and professional record-retention requirements.
Data Security
Revive uses reasonable administrative, technical, and physical safeguards designed to protect personal and health information against unauthorized access, use, alteration, loss, or disclosure.
We also use third-party platforms and service providers that maintain their own privacy and security safeguards.
However, no website, electronic transmission, electronic storage system, email system, or other method of transmitting information over the Internet can be guaranteed to be completely secure.
If Revive becomes aware of a security incident involving personal information, we will take appropriate steps and provide any notifications required by applicable law.
Your Privacy Choices and Requests
You may contact Revive to:
Ask questions regarding personal information you have provided;
Request that contact information be updated or corrected;
Ask about information maintained by Revive; or
Make another privacy-related request.
Depending on the information involved, your location, and applicable law, you may have additional rights relating to access, correction, deletion, disclosure, or other treatment of your personal information.
Certain requests may be subject to legal, professional, record-retention, or other exceptions.
We may take reasonable steps to verify your identity before responding to a request involving personal information.
Children's and Minors' Privacy
The Website is not designed to collect personal information directly from children.
Revive provides certain services to minors, including youth athletic and run coaching services. However, a parent, legal guardian, or other legally authorized representative must submit Website inquiries, applications, and personal information on behalf of any person under 18 years of age.
Minors should not independently submit personal information through Revive's public Website forms.
If we learn that personal information from a child has been submitted contrary to this policy or applicable law, we will take appropriate steps to address that information.
Third-Party Websites and Services
The Website may contain links to third-party websites, portals, platforms, or services, including SimplePractice, payment services, and social-media platforms.
When you leave Revive's Website or interact directly with a third-party service, that third party's privacy policy and terms may apply.
Revive does not control the privacy, security, or data-handling practices of independent third-party websites and services.
We encourage you to review the privacy information provided by a third party before submitting personal information directly to that service.
United States Users
Revive is based in Illinois, United States.
Remote coaching and other online services offered by Revive are currently intended for individuals located within the United States.
The Website is primarily intended for use within the United States.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, services, technology, vendors, business practices, or legal obligations.
When we make changes, we will post the revised Privacy Policy on this page and update the Last Updated date above.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided to Revive, please contact:
Revive Physical Therapy & Training LLC
3912 Slate Drive
Champaign, IL 61822
Email: info@revivephysicaltherapyandtraining.com
Phone: (785) 341-5185
Website: www.revivephysicaltherapyandtraining.com